Why Do My Packages Show Up Damaged?

Why Do My Packages Show Up Damaged?

Packages get damaged when the box is undersized or under-rated, voids aren't filled, or the tape seal fails at a seam. Upgrade to ECT-44 or ECT-48 corrugated for anything fragile, fill all voids with paper or bubble, and use H-seal taping.

Quick facts

In-stock SKUs 15
Total options 15
Price from $8.49
Price to $71.66
Average price $25.70
Materials kraft, corrugated, bubble, plastic, paper, white, red
Strengths ECT-48, ECT-44
Pack quantities 15, 25, 500

In-stock options

When to use

  • Fixing a recurring damage, cost, or throughput issue.
  • Spec'ing corrective materials before peak season.

The problem

Most damage traces to three factors: undersized or under-rated boxes, insufficient void fill, and thin carton tape that fails at seams during cross-docking.

The fix

Upgrade corrugated ECT for the shipment weight, fill voids so contents don't shift, and use 2" or 3" carton tape with the H-seal method.

Alternatives to consider

Also stocked

Frequently asked

What's the damage rate I should expect?

Well-packed ecommerce shipments average <1% damage. 2%+ damage usually indicates undersized corrugated or insufficient void fill.

Should I use double-box packing?

For high-value or unusually fragile items — yes. An inner bubbled box inside a larger outer box with paper fill handles transit impact better than a single box.

Does carrier selection matter?

Somewhat — but packaging is the bigger lever. A well-packed parcel on a "rough" carrier usually outperforms a poorly-packed one on a "gentle" carrier.